The Community Needs Assessment looks at various aspects of life in Chautauqua County for the purpose of identifying services that respond to local needs and conditions.  Individual chapters focus on topics such as housing, health care, and the economy in order to analyze conditions in these categories in Chautauqua County in relation to the region, state, and nation.

The Community Needs Assessment UPDATE – COVID 19  is an addendum to our 2020 Community Needs Assessment. This update looks at the impact COVID 19 has had on our community. Topics covered included public health response, housing, childcare, employment, and the economy.

Chautauqua Opportunities, Inc. 3 Year Strategic plan for implementing Growth, Strengthening the Community and maintaining Sustainability as an organization.

Chautauqua Opportunities, Inc.’s 2022 Annual Impact Report of how the agency is addressing the needs of the people it serves in Chautauqua County.

Chautauqua Opportunities, Inc. and Chautauqua Opportunities for Development, Inc. are committed to bringing the highest possible level of service to their customers. To ensure quality across programs, a Continuous Quality Improvement (CQI) system is in place consisting of 360-degree feedback from both internal and external sources. The agency strives for an 85% satisfaction rating in all identified areas on each survey. When results yield a rating that falls below 85%, a plan is developed with specific action steps to address issues. These areas are monitored, board-approved, and made public to ensure the action plan is being carried out as intended.

*U.S. Census Bureau data – 2017-2021 American Community Survey