Helping People….Changing Lives

Make a Complaint

Have you run into a child care situation that you need to report? Has your child been neglected or abused in a child care setting? You have the right to make an anonymous complaint. Please contact the appropriate agency below.
To make a complaint on a child care provider, click on link or call 716-661-9430 ext. 2289 or 2290. (In the case of an emergency call 911)

 Contacts for the State and Local Child Care Licensing Offices:

Family Day Care:

COI, Chautauqua Child Care Council
402 Chandler Street
Jamestown, NY 14701
716-661-9430 ext. 2289 or 2290

Group Family and Daycare Centers:

Buffalo Regional Office

NYS Office of Children and Family Services
295 Main Street, Room 545
Buffalo, NY 14203

(Buffalo Regional Office serves the counties of Allegany, Cattaragus, Chautauqua, Erie, Genesee, Niagara, Orleans, and Wyoming).

NYS Office of Children and Family Services
52 Washington Street
Rensselaer, NY 12144

Child Abuse Hotline:
TDD/TTY: 1-800-638-5163

If you believe that a child is in immediate danger, call 911 or your local police department.