How to Make a Complaint

To make a complaint against a Registered Provider: (Family Daycare)

Call a Registrar at (716) 661-9430 ext. 2289 or 2290

To make a complaint against a Licensed Provider: (Group Family Daycare or Center)

Call the Buffalo Regional Office of OCFS at (716) 847-3828

If you believe that a child is in IMMEDIATE danger, call 911 or your local police department.

Report suspected abuse or neglect: 1-800-342-3720

TDD/TTY: 1-800-638-5163

To make a complaint about services of the Child Care Council, please call (716) 661-9430 ext. 2227.